Event technology to streamline operations, grow your event and elevate the experience.
4.0 / 5 from 1 review
I've been using Active.com for race registrations for about 3 years now. I've really enjoyed the platform and have very few complaints. It is easy to use, has app of the fields I need customers to complete when registering for a race, and is user friendly from the RD and participant side.
I really like that I can run custom reports as well. This makes athlete tracking easy! The support has always been more than helpful with all my questions. The biggest complaint is that I often have participants email me with their registration questions that I'm not always able to answer as they are questions more suitable for Active support, but I'm always able to get an answer and relay it back to the participant.
I have also has a couple participants email me that they were charged a membership fee because they (probably unknowingly) did not notice they were asked about the fee in the registration process and ended up getting charged, but Active is aways able to reverse the fee. Overall I've has a very positive experience with Active.
Have you worked with ACTIVE Endurance for your event?