Discussions about refunds

• What are your thoughts on event refunds for change of mind cancellations?

  Posted: April 12, 2024

• How many of you offer refunds vs deferments only? And if you offer refunds, do you offer them for any reason or on a case by case basis?

  Posted: Oct. 13, 2023

• I need a plan in case we need to cancel our race for bad weather. Do all races refund participants if the race is canceled?

  Posted: Sept. 22, 2023

• I have received quite a few emails asking for refunds due to positive COVID tests. How would you guys handle this?

  Posted: May 20, 2022

• What are people's current refund policies for runners who contract Covid in the day or two before the event?

  Posted: Dec. 17, 2021

• If you had to cancel a race 3 days before the event due to natural disaster, would you give a full refund?

  Posted: June 18, 2021

• How are you handling refunds for in-person events that have to be canceled and turned into virtual events?

  Posted: April 9, 2021

• What is your refund policy on cancellation due to weather?

  Posted: Feb. 25, 2021