Discussions

Will the shutdown affect your race? Just saw a triathlon cancelled in Vegas.
Posted: Oct. 2, 2025
What is industry standard/best practice with regards to refund policies on cancellations?
Posted: Sept. 27, 2025
Is USAT setting a new precedent by refunding everyone after the cancellation of the National Championships due to weather?
Posted: Aug. 28, 2025
Lots of my race marshals have cancelled. Have any of you put on a race with only signage and markers and nobody got lost?
Posted: July 29, 2025
Anyone have and willing to share their cancellation protocol when it comes to air quality?
Posted: June 5, 2025
If your race was cancelled due to severe weather and a racer can't make the rescheduled date, do you give them a refund?
Posted: March 10, 2025
What is your weather criteria for cancelling a race? Do you have it in writing? How do you notify participants?
Posted: Sept. 15, 2024
We are considering cancelling our event due to low registration. There’s also an option to delay to the fall. Thoughts?
Posted: May 10, 2024
I'm curious if anyone has experience/advice with race cancellation insurance. Does it have any value?
Posted: May 3, 2024
What are your thoughts on event refunds for change of mind cancellations?
Posted: April 12, 2024
I’m about 40 days from my race and only have 19 participants…Would y'all cancel or continue moving forward?
Posted: March 8, 2024
At what sustained wind speed or wind gust would you cancel your running event?
Posted: Dec. 22, 2023
I need a plan in case we need to cancel our race for bad weather. Do all races refund participants if the race is canceled?
Posted: Sept. 22, 2023
Have you ever had to cancel a race because of the weather/ trail conditions?
Posted: Aug. 31, 2023
For a trail race through the woods, at what wind m.p.h. do you consider cancelling?
Posted: April 7, 2023
Thoughts and things RD could do better to protect runners during summer races? How hot does it have to be for you to cancel a race?
Posted: May 27, 2022
Has anyone had to cancel an event this year simply due to poor registration numbers?
Posted: July 2, 2021
We only have about 12 runners for our event. Any advice on what to say to runners about cancelling it?
Posted: June 25, 2021
If you had to cancel a race 3 days before the event due to natural disaster, would you give a full refund?
Posted: June 18, 2021
How are you handling refunds for in-person events that have to be canceled and turned into virtual events?
Posted: April 9, 2021

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