RunSignup releases Q1 business update

RunSignup, the leading technology provider for endurance events in the U.S., has released its Q1 2025 business update, highlighting strong performance across all segments of its platform. The report covers major milestones including surpassing $3 billion in total transactions processed, double-digit growth in registrations, donations, and ticket sales, increasing market share, and significant advancements in AI-driven technology and product development.

RunSignup Q1 2025 Highlights:

• Total Registrations: Up 12% year-over-year
• Donations: Up 14% year-over-year
• Ticket Sales: Up 56% year-over-year
• Overall Transaction Volume: Up 13%, outpacing the company’s 9% forecast
• 15,000+ races processed transactions, a 13% increase over Q1 2024
• Pre Race Participation Rate Growth: 3% increase from a sample of over 1,000 races compared to Q1 2024

These company gains are driven by a combination of broader endurance market growth and RunSignup’s continued expansion of its registration business market share, now estimated at more than 50% in the United States. Notably, RunSignup has absorbed a significant number of events formerly hosted by other registration providers whose platforms either closed or faced challenges in pricing and technology.

“We’re proud of the progress we've made, but what matters most is the success of our customers,” said Bob Bickel, Founder of RunSignup. “Hitting $3 billion in total transactions is a testament to the trust the endurance community places in us. As we grow, we’re committed to keeping prices low while investing in great technology.”

RunSignup’s diversified business model includes:

• RunSignup (Endurance): 79% of projected 2025 transaction volume
• GiveSignup (Donations & Peer to Peer): 12% of projected volume
• TicketSignup (General Event Ticketing): 9% of projected volume, with 50%+ growth in Q1 alone

The company also announced a major AI technology focus for 2025. Key initiatives include:

• AI-powered customer support and chatbot integration
• Internal AI tools that have delivered up to 20% developer productivity gains
• Open APIs paired with new AI code generation tools, enabling customers to build custom apps and reports with minimal technical expertise

In addition to AI, RunSignup highlights long-term product investments that are bringing significant innovation to the industry, including:

• RaceDay Scoring V5 RealTime: Enabling advanced, flexible race timing with live tracking
• Calendar-Based Ticketing (MTE): A breakthrough in managing complex ticketed events like light shows and seasonal attractions

With more than 500 product releases in Q1 alone and growing enthusiasm across the endurance, nonprofit, and event communities, RunSignup continues to lead the charge in building the future of event technology.