14 August 2024

RunSignup announces RaceJoy native maps and participant pause features

The new features aim to support the needs of trail, ultra and cycling events in remote areas with limited cell coverage.

RunSignup announces RaceJoy native maps and participant pause features
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RunSignup, the leading registration and technology provider for endurance events in the United States, announces two significant advancements for its RaceJoy race day mobile app. As a RunSignup product designed to elevate the race day experience, RaceJoy now supports Google native maps and stores course routes on Android and Apple phones for offline experiences. In addition, the company introduces an optional Participant Pause feature. These innovative additions expand the application of RaceJoy to a broader range of events and further solidify RunSignup's commitment to providing comprehensive technology solutions to event organizers. 

“These two new features represent the latest technological advancements we've implemented in RaceJoy over the past decade. We continuously strive to address the unique challenges and needs of each event type, thinking outside the box to deliver innovative solutions. It is not often that a feature can help both the largest races with tens of thousands of runners at a starting line as well as the 100 person trail race through the remote mountains of Montana, but RaceJoy’s true offline maps does exactly that. We are very excited to launch this release to benefit all race types,” said James Harris, Founder of RaceJoy and CFO of RunSignup’s RaceDay Technology. 

RaceJoy now stores the native Google course maps on participants’ Android and Apple phones. This eliminates limitations associated with poor to no cell coverage regions, such as experienced with remote ultra events or congested start areas. Participants now have uninterrupted access to the official course map helping to facilitate navigation on the course and reducing the risk of participants getting off course.This is particularly helpful for remote endurance events. In addition, this new approach requires less transmission of data - a significant challenge point for large events with congested start and finish areas. 

This new release of RaceJoy also introduces the innovative Participant Pause feature. This functionality empowers participants to pause and restart their tracking and clock time during relevant races such as for lap events that include rest periods. The Participant Pause feature is also beneficial for virtual events and cumulative challenge events where participants are tracking only the time they are completing for a given distance. 

RaceJoy makes use of GPS and Cellular technology to provide information to and from participants' phones. The new native maps capability complements the existing Store and Forward feature available in RaceJoy. Store and Forward activates when a participant enters a cell dead zone and stores the participant’s progress and tracking data. Once the participant re-enters a functioning cell area the progress and tracking data is delivered to their spectators and the race operations monitoring system. Meanwhile, the participant’s experience is uninterrupted and they continue to receive audio progress updates at every mile regardless of cell conditions since participant progress updates are utilizing GPS technology. 

About RunSignup

RunSignup, an employee owned company, is the leading event solution delivering the art of technology to endurance events and nonprofits. More than 30,000 events use our free and open platform to register over 10 million annual participants, raise more than $3 billion and grow their events. Our expertly crafted, open and all-in-one solution powers event revenue generation and supporter engagement through flexible registration, free event websites, free email marketing, integrated fundraising, and a suite of RaceDay Real-Time products. No subscriptions, no plans, no monthly fees.

To find out why customers like the Richmond Marathon, American Cancer Society, Vacation Races, and RaceDay Events use RunSignup, visit www.runsignup.com.

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