If you’ve only just launched your group, you may think that blocking members and handling spam may be something you’ll only need to worry about way into the future. But, you’ll be surprised how early trouble comes to a group that lacks constant active moderation.
Good group moderation is fundamentally an exercise in common sense: All you need is a reasonable set of rules and some consistency in applying them (with just a bit of flex thrown in to handle the grey areas).
In the rest of this chapter we’ll discuss how you can create a constructive atmosphere of mutual self-respect in your group, where members stick to the rules with little intervention from you and other group moderators. We’ll show you how to diligence member requests to avoid the wrong types of people joining your group, and share practical tips for turning spammers from a nuisance into valuable partners that can help you achieve your race marketing goals.